How to Cancel Amazon Chime and Get a Refund
Amazon Chime subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Amazon Chime billing.
Cancel Amazon Chime on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Amazon Chime in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Amazon Chime until the current billing period ends, then it will not renew.
Cancel Amazon Chime on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Amazon Chime from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Amazon Chime on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Amazon Chime
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Amazon Chime charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Amazon Chime purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Amazon Chime users report about billing
Users frequently complain about low audio volume during calls, especially in interview settings. Many report frustration with the app's lack of multilingual support and poor usability, including login issues and missing notifications. Some also mention problems with video calls and camera detection on certain devices.
Summarized from 13 recent 1-3 star reviews. Read them before you renew.
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Amazon Chime cancellation: frequently asked questions
Does canceling Amazon Chime stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Amazon Chime will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Amazon Chime?
Refunds are handled by Apple or Google, not by Amazon Chime directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Amazon Chime charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Amazon Chime still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Amazon Chime as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Amazon Chime account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Amazon Chime app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Amazon Chime right after I cancel?
No. You keep full access to Amazon Chime until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.