How to Cancel C24 Bank and Get a Refund
C24 Bank subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about C24 Bank billing.
Cancel C24 Bank on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find C24 Bank in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to C24 Bank until the current billing period ends, then it will not renew.
Cancel C24 Bank on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select C24 Bank from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling C24 Bank on its own does not stop billing, you must cancel the subscription here.
How to get a refund for C24 Bank
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the C24 Bank charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the C24 Bank purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What C24 Bank users report about billing
Users frequently complain that recent updates have made the app less intuitive and harder to navigate, with many features now buried in submenus or requiring extra steps. The analysis tool has become less functional, and the new design is criticized for being cluttered and less user-friendly. Some users also report issues with account freezes, poor customer support, and unnecessary complications in basic functionalities.
Summarized from 166 recent 1-3 star reviews. Read them before you renew.
C24 Bank cancellation: frequently asked questions
Does canceling C24 Bank stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date C24 Bank will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from C24 Bank?
Refunds are handled by Apple or Google, not by C24 Bank directly. On iPhone, go to reportaproblem.apple.com, sign in, find the C24 Bank charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is C24 Bank still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows C24 Bank as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my C24 Bank account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the C24 Bank app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to C24 Bank right after I cancel?
No. You keep full access to C24 Bank until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.