Renfe

iOS

Renfe Viajeros

4.0

(59,872 total reviews)

Travel

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Renfe

Users frequently report technical errors, poor customer service, and difficulties with ticket purchases, changes, and refunds. The app is described as slow, unreliable, and lacking transparency in pricing and availability. Accessibility issues and problems with discounts or loyalty programs are also common complaints.

Technical errorsHigh
Poor customer serviceHigh
Ticket purchase issuesMedium

AI summary of 439 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Renfe?

Negative reviews on Renfe cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Renfe rated on App Store?

Renfe has an average rating of 4.4 stars from 59,872 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Renfe have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Renfe, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Renfe worth installing in 2026?

Renfe is well-rated overall with 4.4 stars. Read the negative reviews above before installing to see if the recurring complaints affect your specific use case (platform, country, payment method).

What are alternatives to Renfe?

Browse the Travel category to compare Renfe against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.