How to Cancel The Wall Street Journal. News and Get a Refund
The Wall Street Journal. News subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about The Wall Street Journal. News billing.
Cancel The Wall Street Journal. News on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find The Wall Street Journal. News in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to The Wall Street Journal. News until the current billing period ends, then it will not renew.
Cancel The Wall Street Journal. News on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select The Wall Street Journal. News from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling The Wall Street Journal. News on its own does not stop billing, you must cancel the subscription here.
How to get a refund for The Wall Street Journal. News
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the The Wall Street Journal. News charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the The Wall Street Journal. News purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What The Wall Street Journal. News users report about billing
Users frequently complain about technical issues with the app, including poor offline functionality, bugs, and excessive battery drain. Many are frustrated with recent changes to features like the crossword puzzle, market tracking, and the removal of the print edition format. Subscription and paywall problems, along with unwanted ads and notification spam, are also common grievances.
Summarized from 444 recent 1-3 star reviews. Read them before you renew.
The Wall Street Journal. News cancellation: frequently asked questions
Does canceling The Wall Street Journal. News stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date The Wall Street Journal. News will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from The Wall Street Journal. News?
Refunds are handled by Apple or Google, not by The Wall Street Journal. News directly. On iPhone, go to reportaproblem.apple.com, sign in, find the The Wall Street Journal. News charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is The Wall Street Journal. News still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows The Wall Street Journal. News as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my The Wall Street Journal. News account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the The Wall Street Journal. News app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to The Wall Street Journal. News right after I cancel?
No. You keep full access to The Wall Street Journal. News until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.