LINE

iOS

LINE Corporation

3.0

(501,994 total reviews)

Social Networking

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in LINE

Users frequently report issues with account access, including being locked out after switching devices or losing data due to poor backup systems. Many complain about sudden account suspensions without explanation, leading to lost purchases and contacts. The app also receives criticism for unreliable call quality, invasive permissions, and lack of key features like message deletion in group chats.

Account access and recovery problemsHigh
Sudden account suspensionsHigh
Poor backup and data transferMedium

AI summary of 17 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in LINE?

Negative reviews on LINE cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is LINE rated on App Store?

LINE has an average rating of 2.9 stars from 501,994 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does LINE have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For LINE, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is LINE worth installing in 2026?

LINE has a low rating of 2.9 stars. The negative reviews above explain why and are worth reading carefully before installing.

What are alternatives to LINE?

Browse the Social Networking category to compare LINE against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.