How to Cancel 8 Ball Pool™ and Get a Refund
8 Ball Pool™ subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about 8 Ball Pool™ billing.
Cancel 8 Ball Pool™ on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find 8 Ball Pool™ in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to 8 Ball Pool™ until the current billing period ends, then it will not renew.
Cancel 8 Ball Pool™ on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select 8 Ball Pool™ from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling 8 Ball Pool™ on its own does not stop billing, you must cancel the subscription here.
How to get a refund for 8 Ball Pool™
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the 8 Ball Pool™ charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the 8 Ball Pool™ purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What 8 Ball Pool™ users report about billing
Users frequently complain about hackers and cheaters making the game unfair, with many reporting that the developers do not take action despite repeated reports. Another major issue is excessive ads, which disrupt gameplay after nearly every match. Some players also experience frustrating matchmaking glitches, where they are paired with opponents at incorrect coin levels.
Summarized from 28 recent 1-3 star reviews. Read them before you renew.
8 Ball Pool™ cancellation: frequently asked questions
Does canceling 8 Ball Pool™ stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date 8 Ball Pool™ will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from 8 Ball Pool™?
Refunds are handled by Apple or Google, not by 8 Ball Pool™ directly. On iPhone, go to reportaproblem.apple.com, sign in, find the 8 Ball Pool™ charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is 8 Ball Pool™ still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows 8 Ball Pool™ as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my 8 Ball Pool™ account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the 8 Ball Pool™ app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to 8 Ball Pool™ right after I cancel?
No. You keep full access to 8 Ball Pool™ until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.