How to Cancel Yandex Disk secure storage and Get a Refund
Yandex Disk secure storage subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Yandex Disk secure storage billing.
Cancel Yandex Disk secure storage on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Yandex Disk secure storage in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Yandex Disk secure storage until the current billing period ends, then it will not renew.
Cancel Yandex Disk secure storage on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Yandex Disk secure storage from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Yandex Disk secure storage on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Yandex Disk secure storage
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Yandex Disk secure storage charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Yandex Disk secure storage purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Yandex Disk secure storage users report about billing
Users frequently complain about slow upload/download speeds, poor customer support, and unexpected file deletions. Many also report issues with subscription billing, including unauthorized charges and lack of refunds. Additionally, the app's compatibility with VPNs and its user interface are common pain points.
Summarized from 135 recent 1-3 star reviews. Read them before you renew.
Yandex Disk secure storage cancellation: frequently asked questions
Does canceling Yandex Disk secure storage stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Yandex Disk secure storage will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Yandex Disk secure storage?
Refunds are handled by Apple or Google, not by Yandex Disk secure storage directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Yandex Disk secure storage charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Yandex Disk secure storage still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Yandex Disk secure storage as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Yandex Disk secure storage account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Yandex Disk secure storage app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Yandex Disk secure storage right after I cancel?
No. You keep full access to Yandex Disk secure storage until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.