How to Cancel あんしんフィルター for au and Get a Refund
あんしんフィルター for au subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about あんしんフィルター for au billing.
Cancel あんしんフィルター for au on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find あんしんフィルター for au in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to あんしんフィルター for au until the current billing period ends, then it will not renew.
Cancel あんしんフィルター for au on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select あんしんフィルター for au from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling あんしんフィルター for au on its own does not stop billing, you must cancel the subscription here.
How to get a refund for あんしんフィルター for au
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the あんしんフィルター for au charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the あんしんフィルター for au purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What あんしんフィルター for au users report about billing
Users primarily complain about the app's overly restrictive filtering, which blocks access to legitimate websites and apps, including educational and social platforms. Many report frustration with parental controls that are difficult to adjust, leading to family conflicts and restricted communication with friends. Additionally, users criticize the app for poor functionality, such as incorrect time settings and failure to block actual harmful sites while restricting safe ones.
Summarized from 459 recent 1-3 star reviews. Read them before you renew.
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あんしんフィルター for au cancellation: frequently asked questions
Does canceling あんしんフィルター for au stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date あんしんフィルター for au will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from あんしんフィルター for au?
Refunds are handled by Apple or Google, not by あんしんフィルター for au directly. On iPhone, go to reportaproblem.apple.com, sign in, find the あんしんフィルター for au charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is あんしんフィルター for au still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows あんしんフィルター for au as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my あんしんフィルター for au account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the あんしんフィルター for au app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to あんしんフィルター for au right after I cancel?
No. You keep full access to あんしんフィルター for au until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.