Mein FONIC
App Store · Telefonica Germany GmbH & Co. OHG

How to Cancel Mein FONIC and Get a Refund

Mein FONIC subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Mein FONIC billing.

Cancel Mein FONIC on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find Mein FONIC in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to Mein FONIC until the current billing period ends, then it will not renew.

Cancel Mein FONIC on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select Mein FONIC from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling Mein FONIC on its own does not stop billing, you must cancel the subscription here.

How to get a refund for Mein FONIC

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the Mein FONIC charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the Mein FONIC purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What Mein FONIC users report about billing

Users frequently report the app not functioning properly, with issues like white screens, login failures, and crashes. Many complain about inaccurate data usage tracking and the inability to manage multiple SIM cards or accounts. Automatic top-up features often fail, and the interface is criticized as confusing or poorly designed.

App crashes or white screensInaccurate data usage trackingNo multiple account support

Summarized from 141 recent 1-3 star reviews. Read them before you renew.

Better alternatives to Mein FONIC

Highly rated Productivity apps with the lowest share of negative reviews, from our weekly store data.

Mein FONIC cancellation: frequently asked questions

Does canceling Mein FONIC stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Mein FONIC will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from Mein FONIC?

Refunds are handled by Apple or Google, not by Mein FONIC directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Mein FONIC charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is Mein FONIC still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows Mein FONIC as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my Mein FONIC account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Mein FONIC app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to Mein FONIC right after I cancel?

No. You keep full access to Mein FONIC until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for Mein FONIC
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews