How to Cancel HoloDex - TCG Scan & Collect and Get a Refund
HoloDex - TCG Scan & Collect subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about HoloDex - TCG Scan & Collect billing.
Cancel HoloDex - TCG Scan & Collect on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find HoloDex - TCG Scan & Collect in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to HoloDex - TCG Scan & Collect until the current billing period ends, then it will not renew.
Cancel HoloDex - TCG Scan & Collect on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select HoloDex - TCG Scan & Collect from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling HoloDex - TCG Scan & Collect on its own does not stop billing, you must cancel the subscription here.
How to get a refund for HoloDex - TCG Scan & Collect
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the HoloDex - TCG Scan & Collect charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the HoloDex - TCG Scan & Collect purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What HoloDex - TCG Scan & Collect users report about billing
Users frequently complain about the app's AI grading being inaccurate and unreliable, with many reporting it grades damaged cards as near-perfect. The paywall for basic features like scanning and grading is a major frustration, as ads promote these as free. Performance issues, bugs, and limited functionality for non-English cards are also common complaints.
Summarized from 169 recent 1-3 star reviews. Read them before you renew.
HoloDex - TCG Scan & Collect cancellation: frequently asked questions
Does canceling HoloDex - TCG Scan & Collect stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date HoloDex - TCG Scan & Collect will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from HoloDex - TCG Scan & Collect?
Refunds are handled by Apple or Google, not by HoloDex - TCG Scan & Collect directly. On iPhone, go to reportaproblem.apple.com, sign in, find the HoloDex - TCG Scan & Collect charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is HoloDex - TCG Scan & Collect still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows HoloDex - TCG Scan & Collect as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my HoloDex - TCG Scan & Collect account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the HoloDex - TCG Scan & Collect app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to HoloDex - TCG Scan & Collect right after I cancel?
No. You keep full access to HoloDex - TCG Scan & Collect until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.