How to Cancel Astra AI: Studio & Esami and Get a Refund
Astra AI: Studio & Esami subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Astra AI: Studio & Esami billing.
Cancel Astra AI: Studio & Esami on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Astra AI: Studio & Esami in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Astra AI: Studio & Esami until the current billing period ends, then it will not renew.
Cancel Astra AI: Studio & Esami on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Astra AI: Studio & Esami from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Astra AI: Studio & Esami on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Astra AI: Studio & Esami
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Astra AI: Studio & Esami charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Astra AI: Studio & Esami purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Astra AI: Studio & Esami users report about billing
Users frequently complain about unexpected or automatic subscription charges, limited functionality in the free version, and constant prompts to upgrade to premium. Many feel the app is misleadingly marketed as free but heavily restricts access without payment.
Summarized from 135 recent 1-3 star reviews. Read them before you renew.
Astra AI: Studio & Esami cancellation: frequently asked questions
Does canceling Astra AI: Studio & Esami stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Astra AI: Studio & Esami will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Astra AI: Studio & Esami?
Refunds are handled by Apple or Google, not by Astra AI: Studio & Esami directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Astra AI: Studio & Esami charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Astra AI: Studio & Esami still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Astra AI: Studio & Esami as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Astra AI: Studio & Esami account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Astra AI: Studio & Esami app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Astra AI: Studio & Esami right after I cancel?
No. You keep full access to Astra AI: Studio & Esami until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.