Live Well at Citi
App Store · Citibank

Is Live Well at Citi Safe for Kids?

For Older Teens, With Guidance
12+
official age rating
Health & Fitness
category

Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Citibank.

What Live Well at Citi's age rating means

Live Well at Citi is rated 12+ on the App Store, meaning it targets older teenagers, not young children. With parental controls and an honest conversation, many teens use apps like this fine, but the rating exists for a reason.

Things for parents to check

  • As a Health & Fitness app, Live Well at Citi can put your child in contact with strangers or user-generated content that is not moderated in real time. This is the biggest supervision concern for younger users.

What parents and users report about Live Well at Citi

Users frequently report login issues, app crashes, and syncing problems with health data. Many find the app buggy and frustrating to use, with repeated authentication requirements and unreliable functionality.

App crashes frequentlyLogin and SSO issuesSyncing problems with health data

Summarized from 10 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with Live Well at Citi

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove Live Well at Citi if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall Live Well at Citi on your child's device.

Live Well at Citi for kids: frequently asked questions

Is Live Well at Citi safe for kids?

Live Well at Citi has an official age rating of 12+ on the App Store, aimed at older teens rather than young children. It can be appropriate with guidance, parental controls, and a conversation about what to share and who to talk to.

What age rating does Live Well at Citi have?

The App Store rates Live Well at Citi as 12+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use Live Well at Citi safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove Live Well at Citi from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find Live Well at Citi and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for Live Well at Citi
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews