How to Cancel SimplePractice for Clinicians and Get a Refund
SimplePractice for Clinicians subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about SimplePractice for Clinicians billing.
Cancel SimplePractice for Clinicians on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find SimplePractice for Clinicians in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to SimplePractice for Clinicians until the current billing period ends, then it will not renew.
Cancel SimplePractice for Clinicians on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select SimplePractice for Clinicians from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling SimplePractice for Clinicians on its own does not stop billing, you must cancel the subscription here.
How to get a refund for SimplePractice for Clinicians
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the SimplePractice for Clinicians charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the SimplePractice for Clinicians purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What SimplePractice for Clinicians users report about billing
Users frequently report glitches and bugs in the app, especially after updates, affecting calendar functionality, note-taking, and telehealth features. Many complain about poor customer support, with issues often unresolved or met with automated responses. Privacy concerns are also raised, particularly around data collection and the inability to disable certain features.
Summarized from 226 recent 1-3 star reviews. Read them before you renew.
SimplePractice for Clinicians cancellation: frequently asked questions
Does canceling SimplePractice for Clinicians stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date SimplePractice for Clinicians will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from SimplePractice for Clinicians?
Refunds are handled by Apple or Google, not by SimplePractice for Clinicians directly. On iPhone, go to reportaproblem.apple.com, sign in, find the SimplePractice for Clinicians charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is SimplePractice for Clinicians still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows SimplePractice for Clinicians as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my SimplePractice for Clinicians account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the SimplePractice for Clinicians app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to SimplePractice for Clinicians right after I cancel?
No. You keep full access to SimplePractice for Clinicians until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.