How to Cancel ING Banca Móvil y Finanzas and Get a Refund
ING Banca Móvil y Finanzas subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about ING Banca Móvil y Finanzas billing.
Cancel ING Banca Móvil y Finanzas on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find ING Banca Móvil y Finanzas in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to ING Banca Móvil y Finanzas until the current billing period ends, then it will not renew.
Cancel ING Banca Móvil y Finanzas on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select ING Banca Móvil y Finanzas from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling ING Banca Móvil y Finanzas on its own does not stop billing, you must cancel the subscription here.
How to get a refund for ING Banca Móvil y Finanzas
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the ING Banca Móvil y Finanzas charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the ING Banca Móvil y Finanzas purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What ING Banca Móvil y Finanzas users report about billing
Users frequently report that the app is unstable, with constant crashes, errors, and downtime. Many complain about poor customer service, including reliance on automated bots and long wait times. Additionally, users face issues with notifications, biometric login, and outdated features.
Summarized from 144 recent 1-3 star reviews. Read them before you renew.
ING Banca Móvil y Finanzas cancellation: frequently asked questions
Does canceling ING Banca Móvil y Finanzas stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date ING Banca Móvil y Finanzas will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from ING Banca Móvil y Finanzas?
Refunds are handled by Apple or Google, not by ING Banca Móvil y Finanzas directly. On iPhone, go to reportaproblem.apple.com, sign in, find the ING Banca Móvil y Finanzas charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is ING Banca Móvil y Finanzas still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows ING Banca Móvil y Finanzas as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my ING Banca Móvil y Finanzas account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the ING Banca Móvil y Finanzas app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to ING Banca Móvil y Finanzas right after I cancel?
No. You keep full access to ING Banca Móvil y Finanzas until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.