How to Cancel Universo Now and Get a Refund
Universo Now subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Universo Now billing.
Cancel Universo Now on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Universo Now in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Universo Now until the current billing period ends, then it will not renew.
Cancel Universo Now on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Universo Now from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Universo Now on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Universo Now
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Universo Now charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Universo Now purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Universo Now users report about billing
Users frequently complain about the app's requirement to log in with a TV provider, which many find restrictive. Many reviews mention technical issues like freezing during ads, crashes, and login problems. There are also complaints about missing features like Chromecast support and limited device compatibility.
Summarized from 30 recent 1-3 star reviews. Read them before you renew.
Universo Now cancellation: frequently asked questions
Does canceling Universo Now stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Universo Now will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Universo Now?
Refunds are handled by Apple or Google, not by Universo Now directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Universo Now charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Universo Now still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Universo Now as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Universo Now account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Universo Now app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Universo Now right after I cancel?
No. You keep full access to Universo Now until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.