IDnow Online-Ident

iOS

IDnow GmbH

5.0

(159,382 total reviews)

Business

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in IDnow Online-Ident

Users frequently complain about long wait times, unfriendly or unprofessional staff, and technical issues such as poor connection quality or app malfunctions. Many report being abruptly disconnected or blamed for technical problems that appear to be on the service's end. The process is often described as frustrating and unreliable.

Unfriendly or unprofessional staffHigh
Long wait timesHigh
Technical connection issuesHigh

AI summary of 436 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in IDnow Online-Ident?

Negative reviews on IDnow Online-Ident cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is IDnow Online-Ident rated on App Store?

IDnow Online-Ident has an average rating of 4.6 stars from 159,382 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does IDnow Online-Ident have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For IDnow Online-Ident, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is IDnow Online-Ident worth installing in 2026?

IDnow Online-Ident is highly-rated overall with 4.6 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to IDnow Online-Ident?

Browse the Business category to compare IDnow Online-Ident against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.