DeOlhoNaNota
App Store · Companhia de Processamento de Dados do Estado de Sao Paulo

How to Cancel DeOlhoNaNota and Get a Refund

DeOlhoNaNota subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about DeOlhoNaNota billing.

Cancel DeOlhoNaNota on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find DeOlhoNaNota in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to DeOlhoNaNota until the current billing period ends, then it will not renew.

Cancel DeOlhoNaNota on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select DeOlhoNaNota from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling DeOlhoNaNota on its own does not stop billing, you must cancel the subscription here.

How to get a refund for DeOlhoNaNota

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the DeOlhoNaNota charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the DeOlhoNaNota purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What DeOlhoNaNota users report about billing

Users report that the app fails to scan QR codes on fiscal coupons, which is its primary function. Many complaints mention the issue occurs across different iPhone models. Some users also suggest the app could be more useful by offering a receipt reprint feature.

QR code scanning not workingApp does not function as intendedNo receipt reprint feature

Summarized from 10 recent 1-3 star reviews. Read them before you renew.

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DeOlhoNaNota cancellation: frequently asked questions

Does canceling DeOlhoNaNota stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date DeOlhoNaNota will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from DeOlhoNaNota?

Refunds are handled by Apple or Google, not by DeOlhoNaNota directly. On iPhone, go to reportaproblem.apple.com, sign in, find the DeOlhoNaNota charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is DeOlhoNaNota still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows DeOlhoNaNota as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my DeOlhoNaNota account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the DeOlhoNaNota app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to DeOlhoNaNota right after I cancel?

No. You keep full access to DeOlhoNaNota until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for DeOlhoNaNota
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