Is Airbnb Legit & Safe?
With 4.4 stars across 1,948,131 ratings, Airbnb is an established app on the Google Play. The 1-3 star reviews below show the specific issues some users hit, not red flags about the app itself.
Based on public Google Play data and user reviews. Not affiliated with Airbnb.
What users complain about in Airbnb
Users frequently complain about poor refund policies and difficulties in getting refunds, even when cancellations are made in advance. Many find the app's verification and authentication processes overly complex and frustrating. Additionally, there are numerous reports of technical issues, including app errors, frequent updates, and problems with payment methods.
Summarized from 136 recent 1-3 star reviews.
Airbnb: frequently asked questions
Is Airbnb legit?
Airbnb is a legitimate app listed on the Google Play with a 4.4 star rating from 1,948,131 ratings. "Legit" and "good for you" are different questions: the 1-3 star reviews below show where real users run into trouble.
Is Airbnb safe to download?
Airbnb is distributed through the official Google Play, which screens apps before listing. The main safety questions for most users are around subscriptions, data permissions, and billing. The negative reviews below surface those concerns when users report them.
Is Airbnb a scam?
Airbnb is a real, store-listed app rather than a scam link. As with any app, scan the negative reviews below for billing or subscription complaints so there are no surprises after install.
Why does Airbnb have negative reviews?
Even well-rated apps collect 1-3 star reviews when users hit specific friction: crashes, paywalls, account issues, or missing features. The reviews below group these complaints so you can judge whether they affect your use case.
Should I download Airbnb?
For most users, Airbnb is a safe choice given its 4.4 star rating. Skim the negative reviews below to check the edge cases (regional limits, payment methods) that the high average hides.