Firehouse Subs

Android

Firehouse Subs

5.0

(60,638 total reviews)

Food & Drink

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in Firehouse Subs

Users frequently report technical issues with the app, including payment failures, glitches during checkout, and difficulty reordering. Many complain about poor customer service, both in-store and via corporate, when resolving order mistakes or refunds. The app's functionality is often described as buggy, with crashes, cart resets, and missing features like past order reordering.

Payment processing failuresHigh
App glitches/crashesHigh
Poor customer serviceMedium

AI summary of 170 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Firehouse Subs?

Negative reviews on Firehouse Subs cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is Firehouse Subs rated on Google Play Store?

Firehouse Subs has an average rating of 4.8 stars from 60,638 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Firehouse Subs have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Firehouse Subs, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Firehouse Subs worth installing in 2026?

Firehouse Subs is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Firehouse Subs?

Browse the Food & Drink category to compare Firehouse Subs against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.