How to Cancel Prookie Hair Face Shape Finder and Get a Refund
Prookie Hair Face Shape Finder subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Prookie Hair Face Shape Finder billing.
Cancel Prookie Hair Face Shape Finder on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Prookie Hair Face Shape Finder in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Prookie Hair Face Shape Finder until the current billing period ends, then it will not renew.
Cancel Prookie Hair Face Shape Finder on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Prookie Hair Face Shape Finder from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Prookie Hair Face Shape Finder on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Prookie Hair Face Shape Finder
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Prookie Hair Face Shape Finder charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Prookie Hair Face Shape Finder purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Prookie Hair Face Shape Finder users report about billing
Users complain that the app is overloaded with frequent and intrusive ads, making it frustrating to use. Many reviews mention that nearly all features require a paid VIP subscription, limiting functionality for free users. Several users also report technical issues like the app not opening or failing to work as expected.
Summarized from 83 recent 1-3 star reviews. Read them before you renew.
Prookie Hair Face Shape Finder cancellation: frequently asked questions
Does canceling Prookie Hair Face Shape Finder stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Prookie Hair Face Shape Finder will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Prookie Hair Face Shape Finder?
Refunds are handled by Apple or Google, not by Prookie Hair Face Shape Finder directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Prookie Hair Face Shape Finder charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Prookie Hair Face Shape Finder still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Prookie Hair Face Shape Finder as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Prookie Hair Face Shape Finder account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Prookie Hair Face Shape Finder app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Prookie Hair Face Shape Finder right after I cancel?
No. You keep full access to Prookie Hair Face Shape Finder until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.