Coles
Google Play · Coles Supermarkets Australia Pty Ltd

Is Coles Safe for Kids?

Generally Suitable for Families
Rated for 3+
official age rating
Shopping
category

Age rating is set by Google Play, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Coles Supermarkets Australia Pty Ltd.

What Coles's age rating means

Coles holds a family-friendly Rated for 3+ rating on the Google Play. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.

What parents and users report about Coles

Users frequently report login issues, app crashes, and technical glitches that make the app difficult to use. Many complain about poor customer service, incorrect or missing deliveries, and the inability to use vouchers or promotions. Some express frustration with the app's performance, including slow loading times, frequent errors, and unwanted features like splash screens and AI assistants.

Login and technical issuesPoor customer serviceDelivery problems

Summarized from 258 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with Coles

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove Coles if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall Coles on your child's device.

Coles for kids: frequently asked questions

Is Coles safe for kids?

Coles carries a family-friendly official rating (Rated for 3+) on the Google Play. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.

What age rating does Coles have?

The Google Play rates Coles as Rated for 3+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use Coles safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove Coles from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find Coles and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for Coles
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews