How to Cancel GALATEA and Get a Refund
GALATEA subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about GALATEA billing.
Cancel GALATEA on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find GALATEA in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to GALATEA until the current billing period ends, then it will not renew.
Cancel GALATEA on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select GALATEA from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling GALATEA on its own does not stop billing, you must cancel the subscription here.
How to get a refund for GALATEA
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the GALATEA charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the GALATEA purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What GALATEA users report about billing
Users frequently complain about the app's aggressive monetization, including long wait times (often 6 hours) to unlock new chapters without payment, and the lack of affordable subscription options (only yearly plans available). Many also report technical issues like app crashes, slow loading, and bugs that reset progress or block access to chapters. Additionally, some criticize the low quality of translations and repetitive, AI-generated content.
Summarized from 60 recent 1-3 star reviews. Read them before you renew.
GALATEA cancellation: frequently asked questions
Does canceling GALATEA stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date GALATEA will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from GALATEA?
Refunds are handled by Apple or Google, not by GALATEA directly. On iPhone, go to reportaproblem.apple.com, sign in, find the GALATEA charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is GALATEA still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows GALATEA as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my GALATEA account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the GALATEA app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to GALATEA right after I cancel?
No. You keep full access to GALATEA until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.