How to Cancel СДЭК: Доставка и Шопинг and Get a Refund
СДЭК: Доставка и Шопинг subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about СДЭК: Доставка и Шопинг billing.
Cancel СДЭК: Доставка и Шопинг on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find СДЭК: Доставка и Шопинг in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to СДЭК: Доставка и Шопинг until the current billing period ends, then it will not renew.
Cancel СДЭК: Доставка и Шопинг on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select СДЭК: Доставка и Шопинг from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling СДЭК: Доставка и Шопинг on its own does not stop billing, you must cancel the subscription here.
How to get a refund for СДЭК: Доставка и Шопинг
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the СДЭК: Доставка и Шопинг charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the СДЭК: Доставка и Шопинг purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What СДЭК: Доставка и Шопинг users report about billing
Users frequently complain about poor app functionality, including issues with tracking updates, login problems, and frequent crashes. Customer support is described as unresponsive or ineffective, and many report difficulties with delivery changes or compensation for damaged goods. The app's design changes and excessive advertising are also common frustrations.
Summarized from 257 recent 1-3 star reviews. Read them before you renew.
СДЭК: Доставка и Шопинг cancellation: frequently asked questions
Does canceling СДЭК: Доставка и Шопинг stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date СДЭК: Доставка и Шопинг will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from СДЭК: Доставка и Шопинг?
Refunds are handled by Apple or Google, not by СДЭК: Доставка и Шопинг directly. On iPhone, go to reportaproblem.apple.com, sign in, find the СДЭК: Доставка и Шопинг charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is СДЭК: Доставка и Шопинг still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows СДЭК: Доставка и Шопинг as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my СДЭК: Доставка и Шопинг account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the СДЭК: Доставка и Шопинг app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to СДЭК: Доставка и Шопинг right after I cancel?
No. You keep full access to СДЭК: Доставка и Шопинг until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.