How to Cancel Air+ and Get a Refund
Air+ subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Air+ billing.
Cancel Air+ on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Air+ in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Air+ until the current billing period ends, then it will not renew.
Cancel Air+ on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Air+ from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Air+ on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Air+
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Air+ charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Air+ purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Air+ users report about billing
Users frequently report that the Air+ app fails to connect or maintain a stable connection with their devices, often requiring repeated reconnection attempts. Many complain about slow or unresponsive performance, including delays in executing commands and frequent app crashes. Additionally, users highlight missing or poorly implemented features, such as the inability to set sleep timers or adjust fan direction, compared to competitors.
Summarized from 266 recent 1-3 star reviews. Read them before you renew.
Air+ cancellation: frequently asked questions
Does canceling Air+ stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Air+ will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Air+?
Refunds are handled by Apple or Google, not by Air+ directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Air+ charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Air+ still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Air+ as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Air+ account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Air+ app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Air+ right after I cancel?
No. You keep full access to Air+ until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.