How to Cancel SALLY BEAUTY and Get a Refund
SALLY BEAUTY subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about SALLY BEAUTY billing.
Cancel SALLY BEAUTY on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find SALLY BEAUTY in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to SALLY BEAUTY until the current billing period ends, then it will not renew.
Cancel SALLY BEAUTY on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select SALLY BEAUTY from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling SALLY BEAUTY on its own does not stop billing, you must cancel the subscription here.
How to get a refund for SALLY BEAUTY
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the SALLY BEAUTY charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the SALLY BEAUTY purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What SALLY BEAUTY users report about billing
Users frequently report that the app is extremely slow, crashes often, and has persistent issues with checkout and payment processing. Many also mention difficulties with logging in, navigating the app, and accessing accurate product or reward information.
Summarized from 250 recent 1-3 star reviews. Read them before you renew.
SALLY BEAUTY cancellation: frequently asked questions
Does canceling SALLY BEAUTY stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date SALLY BEAUTY will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from SALLY BEAUTY?
Refunds are handled by Apple or Google, not by SALLY BEAUTY directly. On iPhone, go to reportaproblem.apple.com, sign in, find the SALLY BEAUTY charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is SALLY BEAUTY still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows SALLY BEAUTY as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my SALLY BEAUTY account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the SALLY BEAUTY app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to SALLY BEAUTY right after I cancel?
No. You keep full access to SALLY BEAUTY until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.