SCB EASY
Google Play · Siam Commercial Bank PCL.

How to Cancel SCB EASY and Get a Refund

SCB EASY subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about SCB EASY billing.

Cancel SCB EASY on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find SCB EASY in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to SCB EASY until the current billing period ends, then it will not renew.

Cancel SCB EASY on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select SCB EASY from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling SCB EASY on its own does not stop billing, you must cancel the subscription here.

How to get a refund for SCB EASY

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the SCB EASY charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the SCB EASY purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What SCB EASY users report about billing

Users frequently complain about the app being unstable, with many reporting login issues, sudden crashes, or being locked out of their accounts. Other common problems include frequent forced updates, poor facial recognition for verification, and transactions failing without clear reasons. Several reviews mention the app feels outdated compared to competitors, with confusing interfaces and missing notifications for transactions.

Frequent login/crash issuesPoor facial recognitionTransactions fail silently

Summarized from 135 recent 1-3 star reviews. Read them before you renew.

SCB EASY cancellation: frequently asked questions

Does canceling SCB EASY stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date SCB EASY will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from SCB EASY?

Refunds are handled by Apple or Google, not by SCB EASY directly. On iPhone, go to reportaproblem.apple.com, sign in, find the SCB EASY charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is SCB EASY still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows SCB EASY as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.

How do I delete my SCB EASY account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the SCB EASY app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.

Will I lose access to SCB EASY right after I cancel?

No. You keep full access to SCB EASY until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for SCB EASY
Every 1-3 star review, grouped by complaint, with filters and search.
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