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Sephora: Buy Makeup & Skincare

Sephora: Buy Makeup & Skincare

Android

Sephora USA, Inc.

(79,906 total reviews)
Beauty
View on Google PlayView Analytics

Negative Reviews

0

negative reviews found

What users complain about in Sephora: Buy Makeup & Skincare

Users frequently report that the Sephora app is glitchy, crashes often, and has login issues preventing access to accounts and payments. Many complain about recent updates making the app slower, harder to navigate, or erasing useful features like purchase history. Some also express frustration with policy changes, such as restricted return options and limited birthday gift redemption.

  • App crashes or freezesHigh
  • Login or payment issuesHigh
  • Poor navigation after updatesMedium

AI summary of 302 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Sephora: Buy Makeup & Skincare?

Negative reviews on Sephora: Buy Makeup & Skincare cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is Sephora: Buy Makeup & Skincare rated on Google Play Store?

Sephora: Buy Makeup & Skincare has an average rating of 3.9 stars from 79,906 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Sephora: Buy Makeup & Skincare have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Sephora: Buy Makeup & Skincare, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Sephora: Buy Makeup & Skincare worth installing in 2026?

Sephora: Buy Makeup & Skincare has a mixed rating of 3.9 stars. The negative reviews above are essential reading before installing because the app has substantial 1-3 star feedback that may signal structural issues.

What are alternatives to Sephora: Buy Makeup & Skincare?

Browse the Beauty category to compare Sephora: Buy Makeup & Skincare against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.