How to Cancel Tarjeta Rosa and Get a Refund
Tarjeta Rosa subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Tarjeta Rosa billing.
Cancel Tarjeta Rosa on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Tarjeta Rosa in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Tarjeta Rosa until the current billing period ends, then it will not renew.
Cancel Tarjeta Rosa on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Tarjeta Rosa from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Tarjeta Rosa on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Tarjeta Rosa
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Tarjeta Rosa charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Tarjeta Rosa purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Tarjeta Rosa users report about billing
Users frequently report the app crashes, fails to load, or becomes unresponsive during registration. Many complain about document upload issues, including poor camera quality and rejection of files. There are also concerns about the app being limited to certain regions like Guanajuato, causing confusion for users from other areas.
Summarized from 170 recent 1-3 star reviews. Read them before you renew.
Tarjeta Rosa cancellation: frequently asked questions
Does canceling Tarjeta Rosa stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Tarjeta Rosa will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Tarjeta Rosa?
Refunds are handled by Apple or Google, not by Tarjeta Rosa directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Tarjeta Rosa charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Tarjeta Rosa still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Tarjeta Rosa as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Tarjeta Rosa account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Tarjeta Rosa app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Tarjeta Rosa right after I cancel?
No. You keep full access to Tarjeta Rosa until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.