How to Cancel HotspotShield VPN & Wifi Proxy and Get a Refund
HotspotShield VPN & Wifi Proxy subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about HotspotShield VPN & Wifi Proxy billing.
Cancel HotspotShield VPN & Wifi Proxy on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find HotspotShield VPN & Wifi Proxy in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to HotspotShield VPN & Wifi Proxy until the current billing period ends, then it will not renew.
Cancel HotspotShield VPN & Wifi Proxy on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select HotspotShield VPN & Wifi Proxy from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling HotspotShield VPN & Wifi Proxy on its own does not stop billing, you must cancel the subscription here.
How to get a refund for HotspotShield VPN & Wifi Proxy
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the HotspotShield VPN & Wifi Proxy charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the HotspotShield VPN & Wifi Proxy purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What HotspotShield VPN & Wifi Proxy users report about billing
Users frequently complain that HotspotShield VPN requires payment to function properly, with many reporting it doesn't work even after paying. Other major issues include excessive ads, poor performance, and unexpected charges. Some users also mention the lack of free or trial options, and servers being easily traceable.
Summarized from 165 recent 1-3 star reviews. Read them before you renew.
HotspotShield VPN & Wifi Proxy cancellation: frequently asked questions
Does canceling HotspotShield VPN & Wifi Proxy stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date HotspotShield VPN & Wifi Proxy will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from HotspotShield VPN & Wifi Proxy?
Refunds are handled by Apple or Google, not by HotspotShield VPN & Wifi Proxy directly. On iPhone, go to reportaproblem.apple.com, sign in, find the HotspotShield VPN & Wifi Proxy charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is HotspotShield VPN & Wifi Proxy still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows HotspotShield VPN & Wifi Proxy as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my HotspotShield VPN & Wifi Proxy account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the HotspotShield VPN & Wifi Proxy app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to HotspotShield VPN & Wifi Proxy right after I cancel?
No. You keep full access to HotspotShield VPN & Wifi Proxy until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.