How to Cancel МедТочка – запись к врачу and Get a Refund
МедТочка – запись к врачу subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about МедТочка – запись к врачу billing.
Cancel МедТочка – запись к врачу on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find МедТочка – запись к врачу in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to МедТочка – запись к врачу until the current billing period ends, then it will not renew.
Cancel МедТочка – запись к врачу on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select МедТочка – запись к врачу from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling МедТочка – запись к врачу on its own does not stop billing, you must cancel the subscription here.
How to get a refund for МедТочка – запись к врачу
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the МедТочка – запись к врачу charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the МедТочка – запись к врачу purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What МедТочка – запись к врачу users report about billing
Users frequently complain about difficulties leaving reviews, requiring excessive documentation and facing moderation issues. Many report problems with app functionality, including login, registration, and accessing medical results. Additionally, users express frustration with inaccurate pricing, unreliable appointment scheduling, and poor customer support.
Summarized from 161 recent 1-3 star reviews. Read them before you renew.
МедТочка – запись к врачу cancellation: frequently asked questions
Does canceling МедТочка – запись к врачу stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date МедТочка – запись к врачу will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from МедТочка – запись к врачу?
Refunds are handled by Apple or Google, not by МедТочка – запись к врачу directly. On iPhone, go to reportaproblem.apple.com, sign in, find the МедТочка – запись к врачу charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is МедТочка – запись к врачу still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows МедТочка – запись к врачу as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my МедТочка – запись к врачу account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the МедТочка – запись к врачу app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to МедТочка – запись к врачу right after I cancel?
No. You keep full access to МедТочка – запись к врачу until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.