Claude by Anthropic is seeing an unusual wave of negative reviews in September 2026. Users are frustrated with Claude's strict usage limits, frequent refusals due to safety filters, and inconsistent performance, including lost chats and poor handling of complex tasks.
What is happening
In the last 48 hours we counted 47 new 1-3 star reviews for Claude by Anthropic on the Google Play, roughly 3.4x its normal pace of about 6.97 negative reviews per day. A jump this sharp usually points to a recent app update, an outage, or a change that frustrated a lot of users at once.
What users are reporting
- Strict usage limits (High frequency)
- Overly sensitive filters (High frequency)
- Lost chats or data (Medium frequency)
In their words
A few representative reviews from the current wave:
"really bad, keeps refusing everything because the safety filters get triggered by literally everything"
"make claude chats unlimited, humble request 🤚"
"They banned me for being under 18. When I turned 18 they could do nothing on that. I used their Yoti verification it could not verify I am 18.You want an ID from me but that one I cannot trust an AI company with that."
Is Claude by Anthropic down or just buggy?
A surge in 1-star reviews is not the same as a confirmed outage, but it is an early signal that something changed. If you are hitting the same problem, you are not alone. Checking the most recent reviews is the fastest way to tell whether it is a widespread issue or specific to your device, and whether the developer has acknowledged it yet.
See the latest reviews
Read the most recent 1-3 star reviews for Claude by Anthropic, filtered by date, on its app page. The freshest reviews show whether the problem is still active and what users are saying right now.
This page tracks a specific spike in September 2026. Review volume rises and falls, so the issues above reflect what users reported during this wave.