How to Cancel Scan Hero: PDF Scanner and Get a Refund
Scan Hero: PDF Scanner subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Scan Hero: PDF Scanner billing.
Cancel Scan Hero: PDF Scanner on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Scan Hero: PDF Scanner in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Scan Hero: PDF Scanner until the current billing period ends, then it will not renew.
Cancel Scan Hero: PDF Scanner on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Scan Hero: PDF Scanner from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Scan Hero: PDF Scanner on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Scan Hero: PDF Scanner
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Scan Hero: PDF Scanner charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Scan Hero: PDF Scanner purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Scan Hero: PDF Scanner users report about billing
Users frequently complain about difficulty canceling subscriptions, with many reporting unauthorized charges after free trials. The app is criticized for poor functionality, including crashes, freezing, and unreliable scanning quality. Many reviews describe aggressive monetization, with excessive ads, paywalls blocking basic features, and misleading subscription terms.
Summarized from 74 recent 1-3 star reviews. Read them before you renew.
Scan Hero: PDF Scanner cancellation: frequently asked questions
Does canceling Scan Hero: PDF Scanner stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Scan Hero: PDF Scanner will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Scan Hero: PDF Scanner?
Refunds are handled by Apple or Google, not by Scan Hero: PDF Scanner directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Scan Hero: PDF Scanner charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Scan Hero: PDF Scanner still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Scan Hero: PDF Scanner as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Scan Hero: PDF Scanner account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Scan Hero: PDF Scanner app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Scan Hero: PDF Scanner right after I cancel?
No. You keep full access to Scan Hero: PDF Scanner until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.