How to Cancel Frontier Airlines and Get a Refund
Frontier Airlines subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Frontier Airlines billing.
Cancel Frontier Airlines on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Frontier Airlines in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Frontier Airlines until the current billing period ends, then it will not renew.
Cancel Frontier Airlines on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Frontier Airlines from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Frontier Airlines on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Frontier Airlines
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Frontier Airlines charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Frontier Airlines purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Frontier Airlines users report about billing
Users frequently report technical issues with the Frontier Airlines app, including problems loading boarding passes, app freezes, and difficulties with flight changes or cancellations. Many complain about poor customer service, including unhelpful AI agents and lack of support during flight disruptions. Additional frustrations include forced app usage for check-in, hidden fees, and unreliable flight schedules.
Summarized from 127 recent 1-3 star reviews. Read them before you renew.
Frontier Airlines cancellation: frequently asked questions
Does canceling Frontier Airlines stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Frontier Airlines will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Frontier Airlines?
Refunds are handled by Apple or Google, not by Frontier Airlines directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Frontier Airlines charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Frontier Airlines still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Frontier Airlines as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Frontier Airlines account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Frontier Airlines app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Frontier Airlines right after I cancel?
No. You keep full access to Frontier Airlines until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.