How to Cancel Be Express Pay and Get a Refund
Be Express Pay subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Be Express Pay billing.
Cancel Be Express Pay on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Be Express Pay in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Be Express Pay until the current billing period ends, then it will not renew.
Cancel Be Express Pay on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Be Express Pay from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Be Express Pay on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Be Express Pay
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Be Express Pay charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Be Express Pay purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Be Express Pay users report about billing
Users report significant issues with the app's compatibility on iOS 16, particularly with screen rotation during signature confirmation. Many complain about the lack of updates to address these problems, making the app unusable for transactions. Additionally, users find it difficult to contact customer support for assistance.
Summarized from 14 recent 1-3 star reviews. Read them before you renew.
Better alternatives to Be Express Pay
Highly rated Finance apps with the lowest share of negative reviews, from our weekly store data.
Be Express Pay cancellation: frequently asked questions
Does canceling Be Express Pay stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Be Express Pay will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Be Express Pay?
Refunds are handled by Apple or Google, not by Be Express Pay directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Be Express Pay charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Be Express Pay still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Be Express Pay as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Be Express Pay account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Be Express Pay app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Be Express Pay right after I cancel?
No. You keep full access to Be Express Pay until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.