How to Cancel Radio and Music Online (Радио) and Get a Refund
Radio and Music Online (Радио) subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Radio and Music Online (Радио) billing.
Cancel Radio and Music Online (Радио) on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Radio and Music Online (Радио) in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Radio and Music Online (Радио) until the current billing period ends, then it will not renew.
Cancel Radio and Music Online (Радио) on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Radio and Music Online (Радио) from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Radio and Music Online (Радио) on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Radio and Music Online (Радио)
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Radio and Music Online (Радио) charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Radio and Music Online (Радио) purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Radio and Music Online (Радио) users report about billing
Users frequently complain about excessive and intrusive ads, the app stopping playback when the screen is off or minimized, and poor functionality like missing station icons or search. Many also report crashes, unresponsive ads, and the app not working in the background.
Summarized from 206 recent 1-3 star reviews. Read them before you renew.
Radio and Music Online (Радио) cancellation: frequently asked questions
Does canceling Radio and Music Online (Радио) stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Radio and Music Online (Радио) will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Radio and Music Online (Радио)?
Refunds are handled by Apple or Google, not by Radio and Music Online (Радио) directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Radio and Music Online (Радио) charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Radio and Music Online (Радио) still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Radio and Music Online (Радио) as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Radio and Music Online (Радио) account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Radio and Music Online (Радио) app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Radio and Music Online (Радио) right after I cancel?
No. You keep full access to Radio and Music Online (Радио) until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.