How to Cancel eFootball™ and Get a Refund
eFootball™ subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about eFootball™ billing.
Cancel eFootball™ on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find eFootball™ in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to eFootball™ until the current billing period ends, then it will not renew.
Cancel eFootball™ on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select eFootball™ from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling eFootball™ on its own does not stop billing, you must cancel the subscription here.
How to get a refund for eFootball™
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the eFootball™ charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the eFootball™ purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What eFootball™ users report about billing
Users frequently complain about the game being heavily scripted or favoring pay-to-win mechanics, making matches feel unfair. Many report technical issues like frequent forced updates, login problems, and game crashes. Others criticize poor AI behavior, unbalanced gameplay, and lack of key features like extra time or team customization.
Summarized from 231 recent 1-3 star reviews. Read them before you renew.
eFootball™ cancellation: frequently asked questions
Does canceling eFootball™ stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date eFootball™ will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from eFootball™?
Refunds are handled by Apple or Google, not by eFootball™ directly. On iPhone, go to reportaproblem.apple.com, sign in, find the eFootball™ charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is eFootball™ still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows eFootball™ as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my eFootball™ account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the eFootball™ app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to eFootball™ right after I cancel?
No. You keep full access to eFootball™ until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.