How to Cancel Claro Sports and Get a Refund
Claro Sports subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Claro Sports billing.
Cancel Claro Sports on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Claro Sports in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Claro Sports until the current billing period ends, then it will not renew.
Cancel Claro Sports on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Claro Sports from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Claro Sports on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Claro Sports
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Claro Sports charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Claro Sports purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Claro Sports users report about billing
Users frequently complain about the app crashing or failing to load content, especially after updates. Many report excessive ads interrupting viewing, poor video quality with lagging or audio sync issues, and lack of compatibility with devices like Chromecast or Apple TV.
Summarized from 293 recent 1-3 star reviews. Read them before you renew.
Better alternatives to Claro Sports
Highly rated Sports apps with the lowest share of negative reviews, from our weekly store data.
Claro Sports cancellation: frequently asked questions
Does canceling Claro Sports stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Claro Sports will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Claro Sports?
Refunds are handled by Apple or Google, not by Claro Sports directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Claro Sports charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Claro Sports still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Claro Sports as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Claro Sports account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Claro Sports app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Claro Sports right after I cancel?
No. You keep full access to Claro Sports until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.