Is SmartThings Legit & Safe?
With 4.5 stars across 53,047 ratings, SmartThings is an established app on the App Store. The 1-3 star reviews below show the specific issues some users hit, not red flags about the app itself.
Based on public App Store data and user reviews. Not affiliated with Samsung Electronics Co., Ltd..
What users complain about in SmartThings
Users frequently complain about the app's constant requests for ratings, unreliable functionality with devices going offline, and poor performance with specific appliances like heat pumps and TVs. Many report issues with device setup, login problems, and the app crashing or freezing during use.
Summarized from 371 recent 1-3 star reviews.
SmartThings: frequently asked questions
Is SmartThings legit?
SmartThings is a legitimate app listed on the App Store with a 4.5 star rating from 53,047 ratings. "Legit" and "good for you" are different questions: the 1-3 star reviews below show where real users run into trouble.
Is SmartThings safe to download?
SmartThings is distributed through the official App Store, which screens apps before listing. The main safety questions for most users are around subscriptions, data permissions, and billing. The negative reviews below surface those concerns when users report them.
Is SmartThings a scam?
SmartThings is a real, store-listed app rather than a scam link. As with any app, scan the negative reviews below for billing or subscription complaints so there are no surprises after install.
Why does SmartThings have negative reviews?
Even well-rated apps collect 1-3 star reviews when users hit specific friction: crashes, paywalls, account issues, or missing features. The reviews below group these complaints so you can judge whether they affect your use case.
Should I download SmartThings?
For most users, SmartThings is a safe choice given its 4.5 star rating. Skim the negative reviews below to check the edge cases (regional limits, payment methods) that the high average hides.