How to Cancel Yandex Tracker and Get a Refund
Yandex Tracker subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Yandex Tracker billing.
Cancel Yandex Tracker on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Yandex Tracker in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Yandex Tracker until the current billing period ends, then it will not renew.
Cancel Yandex Tracker on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Yandex Tracker from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Yandex Tracker on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Yandex Tracker
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Yandex Tracker charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Yandex Tracker purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Yandex Tracker users report about billing
Users frequently report that the app fails to load or crashes, with many experiencing endless loading screens or complete inability to launch. Common complaints include poor functionality, such as inability to change task statuses, add comments, or use basic features without errors. Many also criticize the lack of optimization for iPad and poor offline functionality.
Summarized from 170 recent 1-3 star reviews. Read them before you renew.
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Yandex Tracker cancellation: frequently asked questions
Does canceling Yandex Tracker stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Yandex Tracker will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Yandex Tracker?
Refunds are handled by Apple or Google, not by Yandex Tracker directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Yandex Tracker charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Yandex Tracker still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Yandex Tracker as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Yandex Tracker account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Yandex Tracker app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Yandex Tracker right after I cancel?
No. You keep full access to Yandex Tracker until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.