TUI Credit Card

iOS

NewDay Ltd

5.0

(1,991 total reviews)

Finance

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in TUI Credit Card

Users frequently report technical issues with the app, including login problems, frequent sign-outs, and system unavailability. Many are frustrated with the discontinuation of the TUI credit card and the loss of accrued points without sufficient notice. Customer service is described as slow and unresponsive, with poor communication about card benefits and changes.

App login and technical issuesHigh
Loss of accrued pointsHigh
Poor customer serviceMedium

AI summary of 10 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in TUI Credit Card?

Negative reviews on TUI Credit Card cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is TUI Credit Card rated on App Store?

TUI Credit Card has an average rating of 4.7 stars from 1,991 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does TUI Credit Card have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For TUI Credit Card, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is TUI Credit Card worth installing in 2026?

TUI Credit Card is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to TUI Credit Card?

Browse the Finance category to compare TUI Credit Card against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.