How to Cancel Focos Live and Get a Refund
Focos Live subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Focos Live billing.
Cancel Focos Live on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Focos Live in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Focos Live until the current billing period ends, then it will not renew.
Cancel Focos Live on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Focos Live from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Focos Live on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Focos Live
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Focos Live charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Focos Live purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Focos Live users report about billing
Users primarily complain about the app's shift to a subscription model, making previously free or one-time purchase features inaccessible without payment. Many report technical issues like crashes, bugs, and missing features, while others feel misled by pricing changes or lack of free trial options.
Summarized from 87 recent 1-3 star reviews. Read them before you renew.
Focos Live cancellation: frequently asked questions
Does canceling Focos Live stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Focos Live will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Focos Live?
Refunds are handled by Apple or Google, not by Focos Live directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Focos Live charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Focos Live still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Focos Live as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Focos Live account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Focos Live app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Focos Live right after I cancel?
No. You keep full access to Focos Live until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.