How to Cancel LOTTE MART EIS and Get a Refund
LOTTE MART EIS subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about LOTTE MART EIS billing.
Cancel LOTTE MART EIS on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find LOTTE MART EIS in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to LOTTE MART EIS until the current billing period ends, then it will not renew.
Cancel LOTTE MART EIS on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select LOTTE MART EIS from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling LOTTE MART EIS on its own does not stop billing, you must cancel the subscription here.
How to get a refund for LOTTE MART EIS
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the LOTTE MART EIS charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the LOTTE MART EIS purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
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LOTTE MART EIS cancellation: frequently asked questions
Does canceling LOTTE MART EIS stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date LOTTE MART EIS will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from LOTTE MART EIS?
Refunds are handled by Apple or Google, not by LOTTE MART EIS directly. On iPhone, go to reportaproblem.apple.com, sign in, find the LOTTE MART EIS charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is LOTTE MART EIS still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows LOTTE MART EIS as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my LOTTE MART EIS account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the LOTTE MART EIS app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to LOTTE MART EIS right after I cancel?
No. You keep full access to LOTTE MART EIS until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.