How to Cancel TOYOTA Wallet（トヨタウォレット） and Get a Refund
TOYOTA Wallet（トヨタウォレット） subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about TOYOTA Wallet（トヨタウォレット） billing.
Cancel TOYOTA Wallet（トヨタウォレット） on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find TOYOTA Wallet（トヨタウォレット） in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to TOYOTA Wallet（トヨタウォレット） until the current billing period ends, then it will not renew.
Cancel TOYOTA Wallet（トヨタウォレット） on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select TOYOTA Wallet（トヨタウォレット） from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling TOYOTA Wallet（トヨタウォレット） on its own does not stop billing, you must cancel the subscription here.
How to get a refund for TOYOTA Wallet（トヨタウォレット）
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the TOYOTA Wallet（トヨタウォレット） charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the TOYOTA Wallet（トヨタウォレット） purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What TOYOTA Wallet（トヨタウォレット） users report about billing
Users frequently report login and app functionality issues, including failure to launch, authentication errors, and sudden crashes after updates. Many complain about the app's poor usability, complex procedures for shareholder benefits, and limited payment options. Frustration is high over unclear instructions, frequent account migration demands, and inability to use funds despite having balances.
Summarized from 424 recent 1-3 star reviews. Read them before you renew.
TOYOTA Wallet（トヨタウォレット） cancellation: frequently asked questions
Does canceling TOYOTA Wallet（トヨタウォレット） stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date TOYOTA Wallet（トヨタウォレット） will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from TOYOTA Wallet（トヨタウォレット）?
Refunds are handled by Apple or Google, not by TOYOTA Wallet（トヨタウォレット） directly. On iPhone, go to reportaproblem.apple.com, sign in, find the TOYOTA Wallet（トヨタウォレット） charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is TOYOTA Wallet（トヨタウォレット） still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows TOYOTA Wallet（トヨタウォレット） as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my TOYOTA Wallet（トヨタウォレット） account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the TOYOTA Wallet（トヨタウォレット） app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to TOYOTA Wallet（トヨタウォレット） right after I cancel?
No. You keep full access to TOYOTA Wallet（トヨタウォレット） until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.