Is CommBank Legit & Safe?
With 4.8 stars across 208 ratings, CommBank is an established app on the App Store. The 1-3 star reviews below show the specific issues some users hit, not red flags about the app itself.
Based on public App Store data and user reviews. Not affiliated with Commonwealth Bank of Australia.
What users complain about in CommBank
Users frequently complain about poor customer service, including rude staff and difficulty reaching human support. Many report issues with the app's functionality, such as forced updates, login problems, and balance updates not reflecting in real-time. A significant number also express frustration with recent UI changes, particularly the forced separation of personal and business accounts.
Summarized from 401 recent 1-3 star reviews.
CommBank: frequently asked questions
Is CommBank legit?
CommBank is a legitimate app listed on the App Store with a 4.8 star rating from 208 ratings. "Legit" and "good for you" are different questions: the 1-3 star reviews below show where real users run into trouble.
Is CommBank safe to download?
CommBank is distributed through the official App Store, which screens apps before listing. The main safety questions for most users are around subscriptions, data permissions, and billing. The negative reviews below surface those concerns when users report them.
Is CommBank a scam?
CommBank is a real, store-listed app rather than a scam link. As with any app, scan the negative reviews below for billing or subscription complaints so there are no surprises after install.
Why does CommBank have negative reviews?
Even well-rated apps collect 1-3 star reviews when users hit specific friction: crashes, paywalls, account issues, or missing features. The reviews below group these complaints so you can judge whether they affect your use case.
Should I download CommBank?
For most users, CommBank is a safe choice given its 4.8 star rating. Skim the negative reviews below to check the edge cases (regional limits, payment methods) that the high average hides.