How to Cancel ÖBB Scotty and Get a Refund
ÖBB Scotty subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about ÖBB Scotty billing.
Cancel ÖBB Scotty on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find ÖBB Scotty in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to ÖBB Scotty until the current billing period ends, then it will not renew.
Cancel ÖBB Scotty on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select ÖBB Scotty from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling ÖBB Scotty on its own does not stop billing, you must cancel the subscription here.
How to get a refund for ÖBB Scotty
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the ÖBB Scotty charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the ÖBB Scotty purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What ÖBB Scotty users report about billing
Users complain that the app has become difficult to use after recent updates, with key information like arrival times and transfer details hard to find. Many report frequent crashes, server errors, and missing connections, making the app unreliable. Additionally, users are frustrated by the separation of ticket purchasing and travel information into two separate apps.
Summarized from 20 recent 1-3 star reviews. Read them before you renew.
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ÖBB Scotty cancellation: frequently asked questions
Does canceling ÖBB Scotty stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date ÖBB Scotty will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from ÖBB Scotty?
Refunds are handled by Apple or Google, not by ÖBB Scotty directly. On iPhone, go to reportaproblem.apple.com, sign in, find the ÖBB Scotty charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is ÖBB Scotty still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows ÖBB Scotty as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my ÖBB Scotty account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the ÖBB Scotty app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to ÖBB Scotty right after I cancel?
No. You keep full access to ÖBB Scotty until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.