How to Cancel Southwest Airlines: Travel App and Get a Refund
Southwest Airlines: Travel App subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Southwest Airlines: Travel App billing.
Cancel Southwest Airlines: Travel App on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Southwest Airlines: Travel App in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Southwest Airlines: Travel App until the current billing period ends, then it will not renew.
Cancel Southwest Airlines: Travel App on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Southwest Airlines: Travel App from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Southwest Airlines: Travel App on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Southwest Airlines: Travel App
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Southwest Airlines: Travel App charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Southwest Airlines: Travel App purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Southwest Airlines: Travel App users report about billing
Users frequently report issues with the check-in process, including greyed-out buttons and poor boarding group assignments. Complaints about seating policies, especially for families and companion passes, are common. Many users also express frustration with app functionality, such as syncing problems, touchless ID failures, and difficulty managing reservations.
Summarized from 255 recent 1-3 star reviews. Read them before you renew.
Southwest Airlines: Travel App cancellation: frequently asked questions
Does canceling Southwest Airlines: Travel App stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Southwest Airlines: Travel App will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Southwest Airlines: Travel App?
Refunds are handled by Apple or Google, not by Southwest Airlines: Travel App directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Southwest Airlines: Travel App charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Southwest Airlines: Travel App still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Southwest Airlines: Travel App as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Southwest Airlines: Travel App account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Southwest Airlines: Travel App app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Southwest Airlines: Travel App right after I cancel?
No. You keep full access to Southwest Airlines: Travel App until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.