JAL
App Store · Japan Airlines Co., Ltd.

Is JAL Safe for Kids?

Generally Suitable for Families
4+
official age rating
Travel
category

Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Japan Airlines Co., Ltd..

What JAL's age rating means

JAL holds a family-friendly 4+ rating on the App Store. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.

What parents and users report about JAL

Users frequently report app crashes, errors, and slow performance, especially after updates. Many complain about poor UI design, unnecessary features, and difficulty accessing essential functions like ticket searches and QR codes. Frequent issues with booking, payment, and displaying reservation details are also common.

Frequent app crashes and errorsSlow and unresponsive performancePoor UI and navigation

Summarized from 148 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with JAL

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove JAL if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall JAL on your child's device.

JAL for kids: frequently asked questions

Is JAL safe for kids?

JAL carries a family-friendly official rating (4+) on the App Store. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.

What age rating does JAL have?

The App Store rates JAL as 4+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use JAL safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove JAL from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find JAL and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for JAL
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews