How to Cancel Moonpig: Birthday Cards and Get a Refund
Moonpig: Birthday Cards subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Moonpig: Birthday Cards billing.
Cancel Moonpig: Birthday Cards on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Moonpig: Birthday Cards in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Moonpig: Birthday Cards until the current billing period ends, then it will not renew.
Cancel Moonpig: Birthday Cards on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Moonpig: Birthday Cards from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Moonpig: Birthday Cards on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Moonpig: Birthday Cards
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Moonpig: Birthday Cards charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Moonpig: Birthday Cards purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Moonpig: Birthday Cards users report about billing
Users frequently complain about high costs, including expensive postage and card prices. Many report delivery issues, such as late arrivals, early deliveries, or items not arriving at all. Others mention problems with discount codes not working and poor customer service.
Summarized from 247 recent 1-3 star reviews. Read them before you renew.
Moonpig: Birthday Cards cancellation: frequently asked questions
Does canceling Moonpig: Birthday Cards stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Moonpig: Birthday Cards will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Moonpig: Birthday Cards?
Refunds are handled by Apple or Google, not by Moonpig: Birthday Cards directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Moonpig: Birthday Cards charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Moonpig: Birthday Cards still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Moonpig: Birthday Cards as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Moonpig: Birthday Cards account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Moonpig: Birthday Cards app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Moonpig: Birthday Cards right after I cancel?
No. You keep full access to Moonpig: Birthday Cards until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.