Bershka

iOS

Industria de Diseno Textil, S.A.

5.0

(53,611 total reviews)

Shopping

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Bershka

Users frequently complain about delivery issues, including delays, incorrect items, and missing packages. Many report problems with the app's functionality, such as bugs, slow performance, and forced updates. Additionally, customers are frustrated with poor customer service, lack of size inclusivity, and misleading promotions or pricing.

Delivery delays and issuesHigh
App bugs and performanceHigh
Poor customer serviceMedium

AI summary of 178 recent 1-3 star reviews. Read the full reviews below.

Is Bershka legit and safe? See the trust verdict.

Is Bershka your app?

Get a free health report by email: trust verdict, store rating and the top complaint themes users hit.

Tools for developers Feature this app on our homepage

Fetching reviews, please wait...

Compare Bershka with another app

See side-by-side negative review analysis, rating breakdown, and complaint patterns.

Start a comparison →

Frequently Asked Questions

What do users complain about most in Bershka?

Negative reviews on Bershka cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Bershka rated on App Store?

Bershka has an average rating of 4.8 stars from 53,611 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Bershka have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Bershka, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Bershka worth installing in 2026?

Bershka is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Bershka?

Browse the Shopping category to compare Bershka against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.