How to Cancel Allscripts Remote+ and Get a Refund
Allscripts Remote+ subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Allscripts Remote+ billing.
Cancel Allscripts Remote+ on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Allscripts Remote+ in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Allscripts Remote+ until the current billing period ends, then it will not renew.
Cancel Allscripts Remote+ on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Allscripts Remote+ from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Allscripts Remote+ on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Allscripts Remote+
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Allscripts Remote+ charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Allscripts Remote+ purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Allscripts Remote+ users report about billing
Users complain about frequent app crashes, poor reliability with constant freezing, and lack of meaningful updates over the years. Many find the app unusable due to these issues, with some unable to connect even after seeking help from support.
Summarized from 10 recent 1-3 star reviews. Read them before you renew.
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Allscripts Remote+ cancellation: frequently asked questions
Does canceling Allscripts Remote+ stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Allscripts Remote+ will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Allscripts Remote+?
Refunds are handled by Apple or Google, not by Allscripts Remote+ directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Allscripts Remote+ charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Allscripts Remote+ still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Allscripts Remote+ as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Allscripts Remote+ account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Allscripts Remote+ app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Allscripts Remote+ right after I cancel?
No. You keep full access to Allscripts Remote+ until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.